Help Desk Support


We are currently recruiting for a Help Desk Support located in Mississauga, Ontario for a contract job. Our ideal candidate has 3 years+ of experience for Help Desk Support Environments. You will be working for a fast-growing company with a dynamic culture and excellent benefits. This is a unique opportunity for an energetic individual who is looking to grow both in this field and their career.

The Help Desk Support will champion work under the guidance of the Help Desk Manager in coordination with the team members and the IS Group at our Clients Location. Leveraging their extensive experience in Help Desk Support with the Project Teams, including external parties to manage and developCCTV, Cameras and other IP Devices.

Help Desk Support Responsibilities include:

Perform the setup and testing of Cameras, Computers equipment and routers.
Assemble computers
Maintain current and accurate inventory of technology hardware, software and resources, etc.
Install, test and update computer equipment (computers, servers, peripherals, programs and software).
Input and maintain IP addresses.
Install and configure Monitoring software
Troubleshoot hardware, software and network operating system.
Troubleshoot all IT related issues to support field operations.
Provide feedback and/or issues related to Installation and
Set up computers following our standards and Checklist with no downtime in installation
Maintain organized, secure workplace, ensuring appropriate password/security/encryption measures taken
Create and Maintain Reference and Procedural Documentations
Perform other duties as assigned

Help Desk Support Qualifications:

MCSE or post-secondary diploma/degree in Computer Science, Information Technology or related field
2+ years of directly related experience as an Administrator in a medium sized network of servers, desktop systems and communications devices using current technologies.
Computer hardware and software systems and programs.
Computer networks, network administration and network installation.
Computer troubleshooting.
Computer viruses and security (Security focused on understanding risks of Malicious software).
E-mail and internet programs.
Ability to install and administer computer hardware, software and networks.
Analytical and problem-solving skills.
Computer skills including the ability to operate computerized accounting, spreadsheet, word-processing, graphics and website development programs at a highly proficient level.
IP Telephony or VoIP routing experience is an asset
Excellent English oral and written communication and interpersonal skills are a must.

If you are interested in Help Desk Support job in Mississauga, Ontario, apply by clicking apply now. If you would like to speak with me further about this opportunity.


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I am authorized to work in Canada for any employer.
I am at least 18 years of age.


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